Privacy Policy for KV Wellness

At KV Wellness, your privacy and trust matter deeply. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, book a session, or engage with our offerings — including holistic coaching, therapeutic horticultural workshops, wellness classes, and digital resources.

By using our website kv-wellness.com or engaging with our services, you agree to the terms in this policy.

1. What We Collect

We collect personal and non-personal information to support you with intention and care.

Personal Information You Provide:

  • Your name, email address, and phone number

  • Appointment or service preferences

  • Billing and shipping details (for physical or digital products)

  • Payment details (securely processed via Stripe or Square)

  • Wellness intake form responses

  • Testimonials, survey feedback, or questions you send us

Automatically Collected Information:

  • IP address, browser type, device

  • Pages you visit and time spent on site

  • General usage data through cookies and analytics tools

2. How Your Info Is Used

Your information helps us:

  • Book and manage coaching sessions, workshops, or classes

  • Send you wellness resources, updates, and event invites (with your consent)

  • Process payments and send receipts

  • Respond to your questions or service requests

  • Customize offerings based on your needs and goals

  • Improve our website, offerings, and overall service

3. Who We Share It With

We never sell your personal data.

We may share it with a few trusted service providers who help us run KV Wellness smoothly:

  • Calendly (for booking sessions)

  • Stripe/Square (for secure payments)

  • MailerLite or Mailchimp (to send wellness content or newsletters)

  • Google Analytics (to understand website usage and improve experience)

All third-party platforms are GDPR-compliant and privacy-focused.

4. Cookies + Tracking

We use cookies and similar tools to:

  • Improve your browsing experience

  • Understand what content supports you best

  • Remember your preferences on return visits

You can control cookie settings in your browser. Disabling cookies may affect site performance.

5. How We Protect Your Data

We take data protection seriously with:

  • Secure platforms and encrypted payment processors

  • Password-protected admin access

  • Only collecting what’s needed

  • Confidentiality agreements when collaborating with vendors or contractors

While no system is entirely immune, we take every reasonable measure to safeguard your personal data.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information

  • Withdraw consent or unsubscribe from communications at any time

  • Request details about how your data is used

7. Children’s Privacy

While KV Wellness occasionally serves youth in-person during workshops, this website is not designed for children under 13. We do not knowingly collect data from children online.

8. External Links

Our website or newsletters may include links to other wellness providers, tools, or resources. Once you leave KV Wellness, their privacy policies apply.

9. Changes to This Policy

We may update this policy as needed to reflect changes in our business, tools, or legal requirements. The most current version will always be available here.

10. Contact Us

Questions or concerns? We’re always happy to connect.

KV Wellness
Based in Ontario, Canada
Supporting your holistic journey, one root at a time.